Article published by Imaging Economics
by Eric Slimmer and Byron Christie, MD
Disparate technologies and multiple locations pose a challenge, but ultimately, Eagle Imaging soars with an integrated system.
After 3 years in a fast-growing practice providing 90,000 interpretations per year, Eagle Imaging Partners reached a critical juncture in the winter of 2009. We serve hospitals, imaging centers, and medical clinics in Oklahoma City, rural Oklahoma, and Texas, yet we could not take on additional business despite demand for our services.
We could not accept any new business without feeling like our hands were tied by inefficiency. Most of the 15 facilities we served had different technical workflows from each other, as many as five workstations to accommodate the various PACS our customers used, and different dictation systems. Space-wise alone, there was not room for an additional workstation for another customer. Time-wise and stress-wise, our radiologists could not train on another customer-specific PACS. The situation was nightmarish…
